Skip to content
FreightBinderBack to home

Terms of Service

Last updated: October 4, 2026

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and SSJ Technologies LLC, an Arizona limited liability company doing business as FreightBinder ("FreightBinder," "we," "us," or "our").

These Terms govern your access to and use of the FreightBinder website at freightbinder.com (the "Site") and any services, reports, or deliverables we provide (together with the Site, the "Services").

By accessing the Site, submitting information through it, or using the Services, you agree to these Terms. If you do not agree, do not use the Site or the Services.

If you enter into a separate written agreement with us for the Services — including any engagement letter, order form, master services agreement, or data processing addendum (each, an "Engagement Agreement") — that agreement controls to the extent it conflicts with these Terms.

If you are accepting these Terms on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2. Definitions

"Customer Materials" means any documents, files, email archives, mailbox exports, rate confirmations, carrier invoices, proofs of delivery, agreements, data, or other content you submit to us or authorize us to access.

"Output" means any report, finding, candidate, exception, spreadsheet, export, summary, score, or other result produced by the Services from Customer Materials.

"Candidate" means an item the Services identify as a possible discrepancy, inconsistency, duplicate, or anomaly requiring human review. A Candidate is not a determination that any amount was overbilled, improperly paid, fraudulent, or recoverable.

3. What the Services are, and what they are not

3.1 Description

The Services read documents you provide, attempt to extract structured information from them, compare that information against other documents you provide, apply deterministic rules, and present items that do not reconcile as Candidates for your review.

3.2 The Services are a document-processing and record-keeping tool only

THE SERVICES DO NOT CONSTITUTE AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. Specifically, and without limitation:

  • Not an audit. The Services do not constitute an audit, review, compilation, examination, agreed-upon procedures engagement, or attestation engagement conducted in accordance with generally accepted auditing standards (GAAS), the standards of the American Institute of Certified Public Accountants (AICPA), the PCAOB, or any other professional auditing or accounting standard. We are not a certified public accounting firm. No opinion, assurance, or conclusion on any financial statement, internal control, or amount is expressed or implied. Our use of the word "audit" in marketing materials refers to the colloquial commercial sense common in the transportation industry and carries none of the foregoing meanings.
  • Not accounting, tax, legal, or financial advice. Nothing in the Services or Output is accounting, bookkeeping, tax, legal, regulatory, compliance, insurance, or financial advice. We are not your accountant, attorney, broker, fiduciary, or advisor, and no such relationship is created by these Terms or by your use of the Services.
  • Not a determination of liability or amounts owed. Output does not determine what any party owes, whether any payment was improper, whether any contract term was breached, whether any amount is legally recoverable, or whether any conduct was fraudulent or unlawful.
  • Not a compliance, safety, or carrier-vetting product. The Services do not evaluate, verify, certify, rate, or make any representation regarding the safety, fitness, authority, insurance, licensing, or suitability of any motor carrier, broker, shipper, or other party. Output must not be used as the basis for carrier selection, carrier qualification, or any safety-related determination.
  • Not a system of record. The Services are not a transportation management system, accounting system, or system of record, and do not replace your obligation to maintain records required by law, including without limitation 49 C.F.R. § 371.3 and any other applicable recordkeeping requirement.
  • No movement of funds. The Services do not initiate, authorize, approve, release, hold, or process any payment, transfer, settlement, or financial transaction.

3.3 Candidates require human verification

ALL OUTPUT IS PRELIMINARY AND REQUIRES INDEPENDENT HUMAN VERIFICATION BEFORE ANY RELIANCE OR ACTION.

You acknowledge and agree that:

  • Every item in Output is a Candidate for review, not a confirmed finding;
  • You are solely responsible for verifying each Candidate against the underlying original documents before taking any action;
  • The Services may produce false positives (identifying items that are correct) and false negatives (failing to identify items that are incorrect), and both are expected and inherent in the technology;
  • You will not communicate, assert, or represent to any third party — including any carrier, shipper, insurer, auditor, regulator, or court — that any Candidate is a confirmed discrepancy, overbilling, duplicate, or impropriety unless you have independently verified it; and
  • Any decision to withhold payment, issue a deduction, pursue recovery, terminate a relationship, make a claim, or take any other action is yours alone, made on your own judgment and at your own risk.

3.4 Known limitations of automated document processing

You acknowledge that the Services rely on optical character recognition, machine learning models, and automated text extraction, and that these technologies are inherently imperfect. Without limitation, the Services may:

  • misread, omit, transpose, or misclassify text, numbers, dates, names, or amounts, particularly on handwritten, photographed, scanned, skewed, low-contrast, damaged, or non-standard documents;
  • fail to process documents in unsupported formats, languages, or encodings;
  • fail to match a document to its correct counterpart, or match it to an incorrect one;
  • produce results that vary between runs, model versions, or processing dates; and
  • be affected by errors, outages, or changes in third-party services on which they depend.

We do not warrant that the Services will identify every discrepancy, that any identified Candidate is in fact a discrepancy, or that Output is complete, accurate, or suitable for any purpose.

4. Your responsibilities and representations

You represent, warrant, and covenant that:

4.1 Authority over data. You own, control, or have obtained all rights, consents, authorizations, and permissions necessary to provide Customer Materials to us and to permit our processing of them as described in these Terms and our Privacy Policy. This includes materials containing information about your employees, carriers, shippers, customers, vendors, and other third parties.

4.2 No violation. Your provision of Customer Materials, and our processing of them, will not violate any law, regulation, contract, confidentiality obligation, non-disclosure agreement, privacy policy, or third-party right.

4.3 Accuracy and completeness. You are solely responsible for the accuracy, completeness, legibility, and sufficiency of Customer Materials. Output can only be as good as the materials provided. Incomplete archives, missing counterpart documents, and unreadable files will materially degrade results.

4.4 Prohibited content. You will not submit materials containing payment card data, Social Security numbers, government identification numbers, bank account or routing numbers, protected health information, biometric data, or other sensitive categories of personal information, except where expressly agreed in writing in advance. If such data appears in materials you submit, you remain responsible for it and we may delete, redact, or decline to process the affected materials.

4.5 Lawful use. You will use the Services and Output only for your own lawful internal business purposes, and not to harass, defraud, defame, or unlawfully disadvantage any person, and not in violation of any contract to which you are a party.

4.6 Verification. You will comply with Section 3.3 and will implement your own review process before acting on Output.

4.7 Credentials and access. You are responsible for safeguarding any credentials, access tokens, or unique intake addresses we provide, and for all activity under your account.

4.8 Account accuracy. Information you provide to us is and will remain accurate and current.

5. Acceptable use

You will not, and will not permit anyone acting on your behalf to:

  • upload or transmit any virus, worm, malware, ransomware, or other malicious code, or any file designed to disrupt, damage, or gain unauthorized access to any system;
  • probe, scan, or test the vulnerability of the Services, or breach or circumvent any security or authentication measure;
  • access any account, data, or portion of the Services you are not authorized to access, or attempt to identify any individual from de-identified data;
  • interfere with or disrupt the integrity or performance of the Services, including by overloading, flooding, or denial-of-service activity;
  • scrape, crawl, harvest, or use automated means to extract data from the Site or Services except as we expressly authorize;
  • submit materials you are not authorized to submit, or that you know to be fabricated, altered, or falsified;
  • use the Services to stalk, harass, defame, or unlawfully disadvantage any person, or to make any representation to a third party that the Services do not support; or
  • misrepresent the nature, scope, or conclusiveness of any Output to any carrier, shipper, insurer, regulator, court, or other third party.

We may investigate suspected violations and may suspend or terminate access immediately under Section 12.3. You will notify us promptly at contact@freightbinder.com if you become aware of any unauthorized access to or use of your account.

6. Customer Materials, ownership, and use

6.1 Your ownership. As between you and us, you retain all right, title, and interest in Customer Materials. We claim no ownership of them.

6.2 License to us. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, process, analyze, display, and create derivative works of Customer Materials solely to (a) provide and support the Services, (b) generate Output for you, (c) maintain records required for integrity, security, and audit-trail purposes, and (d) comply with law.

6.3 Service improvement. We will not use Customer Materials to train, fine-tune, evaluate, or otherwise improve our models or systems unless you expressly agree in writing in a separate Engagement Agreement. Where you so agree, we will use only de-identified and redacted copies from which direct identifiers have been removed, we will use them solely to improve the accuracy of the Services, and you may withdraw that permission on written notice to contact@freightbinder.com, after which we will cease such use prospectively.

6.4 Aggregated data. We may generate and use aggregated, anonymized statistical information derived from use of the Services (for example, overall extraction accuracy rates or processing volumes) that does not identify you, any individual, or any third party, for any lawful purpose including improving and marketing the Services.

6.5 Third-party AI and processing providers. You acknowledge that the Services use third-party cloud, storage, optical character recognition, and artificial-intelligence model providers to process Customer Materials, as described in our Privacy Policy. We contractually require such providers not to retain or train on Customer Materials where that option is available, but we do not control their systems and are not responsible for their acts or omissions beyond the obligations expressly stated here.

6.6 Retention and deletion. Our retention and deletion practices are described in our Privacy Policy and, where applicable, in your Engagement Agreement. Certain records may be retained where required by law, where necessary to maintain the integrity of an immutable processing history, or where subject to a legal hold.

7. Our intellectual property

7.1 Ownership. We retain all right, title, and interest in and to the Services, including all software, models, rule sets, schemas, interfaces, documentation, templates, methodologies, know-how, trademarks, and all improvements to any of the foregoing. No rights are granted except as expressly stated.

7.2 License to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and to use Output for your own internal business purposes.

7.3 Restrictions. You will not, and will not permit any third party to: (a) copy, modify, or create derivative works of the Services; (b) reverse engineer, decompile, or attempt to derive source code, models, rules, or algorithms; (c) resell, sublicense, distribute, or provide the Services or Output as a service to any third party; (d) use the Services to build a competing product; (e) access the Services by automated means except as we authorize; (f) remove proprietary notices; or (g) use the Services in violation of these Terms or applicable law.

7.4 Feedback. If you provide suggestions, feedback, or ideas regarding the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and exploit them without restriction or compensation.

8. Confidentiality

Each party will protect the other's Confidential Information with at least reasonable care, use it only to perform under these Terms, and not disclose it except to employees, contractors, and advisors with a need to know who are bound by confidentiality obligations no less protective. "Confidential Information" excludes information that is or becomes public without breach, was lawfully known without obligation of confidence, is independently developed, or is lawfully received from a third party. Either party may disclose Confidential Information where legally compelled, provided it gives reasonable advance notice where permitted.

9. Security

We implement and maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Materials, as further described in our Privacy Policy.

NO SECURITY MEASURE IS PERFECT. We do not warrant that the Services or Customer Materials will be free from unauthorized access, loss, corruption, interruption, or compromise. You are responsible for maintaining your own copies of all Customer Materials; the Services are not a backup service.

10. Fees and payment

10.1 Fees. Fees, billing frequency, and scope are as set out in your Engagement Agreement, order form, or written quote. If no such document exists, the Services are being provided to you free of charge and Section 11 applies.

10.2 Payment processing through Stripe. We use Stripe, Inc. ("Stripe") to process payments. By submitting payment information you authorize us to charge the payment method you provide, and you agree to Stripe's then-current terms and privacy policy, available at stripe.com.

Payment card numbers, bank account numbers, and other payment credentials are collected and stored by Stripe, not by us. We do not receive, process, or retain full payment credentials; we receive only limited transaction metadata such as the last four digits of a card, the card brand, the authorization result, and the amount. We are not responsible for the availability, security, or performance of Stripe's systems, and any dispute concerning Stripe's processing is between you and Stripe.

10.3 Authorization and recurring charges. Where you subscribe to recurring Services, you authorize us to charge your payment method on the agreed schedule until you cancel. You are responsible for keeping your payment information current. If a charge fails, we may retry it and may suspend the Services until payment is received.

10.4 Invoiced terms. Where we invoice you rather than charging a payment method, payment is due net 30 from the invoice date unless otherwise agreed in writing.

10.5 Late payment. Amounts not paid when due may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, calculated from the due date until paid. You are responsible for reasonable costs of collection, including attorneys' fees.

10.6 Taxes. Fees are exclusive of all sales, use, VAT, GST, and similar taxes. You are responsible for all such taxes other than taxes on our net income.

10.7 Refunds. Except as expressly stated in an Engagement Agreement or required by law, all fees are non-refundable, including for periods of non-use and for Services already performed. Termination does not entitle you to a refund of prepaid fees.

10.8 Disputed charges. If you believe a charge is incorrect, notify us at contact@freightbinder.com within 30 days of the charge. Charges not disputed within that period are deemed accepted. Initiating a chargeback without first contacting us is a material breach of these Terms and we may suspend the Services.

10.9 Price changes. We may change our fees on 30 days' written notice, effective at the start of your next billing period. Your continued use after the effective date constitutes acceptance; if you do not agree, you may terminate under Section 12.

11. Evaluation, pilot, and pre-release use

If the Services are provided to you free of charge, on a trial, pilot, design-partner, beta, or evaluation basis, then notwithstanding anything to the contrary: the Services are provided AS IS with no warranties or support commitments of any kind; we may modify, suspend, or discontinue them at any time without notice or liability; and our aggregate liability arising out of or relating to such use will not exceed ONE HUNDRED U.S. DOLLARS ($100).

12. Term, suspension, and termination

12.1 Term. These Terms apply from your first use of the Site or Services until terminated.

12.2 Termination. Either party may terminate for convenience on 30 days' written notice, or immediately for the other party's material breach that remains uncured 10 days after notice.

12.3 Suspension. We may suspend access immediately if we reasonably believe your use threatens the security, integrity, or availability of the Services, violates law, or breaches these Terms.

12.4 Effect. On termination, your license ends and you must cease use of the Services. You may request an export of your Customer Materials and Output within 30 days of termination; after that period we may delete them in accordance with our retention practices and applicable law.

12.5 Survival. Sections 3, 6.4, 7, 8, 9, 13, 14, 15, 16, 17 and 18 survive termination.

13. DISCLAIMER OF WARRANTIES

THE SITE, THE SERVICES, AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE SPECIFICALLY DO NOT WARRANT THAT:

  • OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, OR ERROR-FREE;
  • THE SERVICES WILL IDENTIFY ANY OR ALL DISCREPANCIES, ERRORS, DUPLICATES, OVERCHARGES, OR IRREGULARITIES PRESENT IN CUSTOMER MATERIALS;
  • ANY CANDIDATE IDENTIFIED BY THE SERVICES IS IN FACT A DISCREPANCY, OR THAT ANY AMOUNT IS RECOVERABLE;
  • THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR SECURE;
  • ANY DEFECT WILL BE CORRECTED; OR
  • THE SERVICES OR OUTPUT WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT, SAVING, OR RECOVERY.

ANY ESTIMATE, PROJECTION, ILLUSTRATION, SAMPLE, OR BENCHMARK WE PROVIDE — INCLUDING ANY ILLUSTRATIVE RECOVERY RATE, VARIANCE AMOUNT, OR RETURN ON INVESTMENT — IS HYPOTHETICAL AND FOR DISCUSSION ONLY, IS NOT A PREDICTION OR GUARANTEE, AND MUST NOT BE RELIED UPON.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted.

14. LIMITATION OF LIABILITY

14.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SAVINGS, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT THE PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on direct damages. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE SERVICES, OR ANY OUTPUT WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID US FOR THE SERVICES IN THE twelve (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).

14.3 Specific exclusions. WITHOUT LIMITING SECTIONS 14.1 AND 14.2, WE WILL HAVE NO LIABILITY WHATSOEVER FOR:

  • ANY DECISION YOU OR ANY THIRD PARTY MAKES, OR DECLINES TO MAKE, BASED ON OUTPUT;
  • ANY DISCREPANCY, ERROR, DUPLICATE, OVERCHARGE, OR IRREGULARITY THE SERVICES FAIL TO IDENTIFY;
  • ANY CANDIDATE THE SERVICES IDENTIFY THAT PROVES NOT TO BE A DISCREPANCY;
  • ANY AMOUNT WITHHELD, DEDUCTED, PAID, DEMANDED, OR FORGONE BY YOU;
  • ANY DISPUTE, CLAIM, DEMAND, ARBITRATION, OR LITIGATION BETWEEN YOU AND ANY CARRIER, SHIPPER, FACTOR, INSURER, CUSTOMER, OR OTHER THIRD PARTY;
  • ANY PENALTY, FINE, ASSESSMENT, OR SANCTION IMPOSED ON YOU BY ANY GOVERNMENTAL OR REGULATORY AUTHORITY;
  • ANY LOSS ARISING FROM INCOMPLETE, INACCURATE, ILLEGIBLE, OR UNSUBMITTED CUSTOMER MATERIALS;
  • ANY ACT, OMISSION, OUTAGE, ERROR, OR BREACH OF ANY THIRD-PARTY SERVICE PROVIDER; OR
  • ANY MATTER BEYOND OUR REASONABLE CONTROL.

14.4 Allocation of risk. You acknowledge that the limitations in this Section are a fundamental basis of the bargain, that our pricing reflects them, and that they apply even if any limited remedy fails of its essential purpose.

14.5 Carve-outs. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or willful misconduct. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the maximum extent permitted.

15. Indemnification

15.1 By you. You will defend, indemnify, and hold harmless SSJ Technologies LLC and its affiliates, officers, directors, employees, contractors, and agents from and against any and all third-party claims, demands, actions, proceedings, losses, damages, liabilities, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • your Customer Materials, including any claim that they infringe, misappropriate, or violate any right of a third party, or that you lacked authority or consent to provide them;
  • your use of the Services or Output, including any action or inaction you take based on Output;
  • any claim by a carrier, shipper, factor, insurer, employee, or other third party relating to Output or to any payment, deduction, demand, claim, or representation you make;
  • your breach of these Terms or of any representation, warranty, or covenant in them; or
  • your violation of any law or regulation.

15.2 Procedure. We will notify you promptly of any claim, give you control of the defense (provided you may not settle in a way that imposes obligations or admits fault on our part without our written consent), and reasonably cooperate at your expense.

16. Third parties

16.1 No third-party beneficiaries. These Terms are for the benefit of the parties only. No carrier, shipper, factor, insurer, employee, or other person is a third-party beneficiary or has any right or remedy under them.

16.2 Third parties referenced in materials. Customer Materials may contain information about carriers, drivers, shippers, employees, and others. We process that information solely as your service provider and on your instructions. You are responsible for all notices, consents, and authorizations required for that processing.

16.3 Public data. Where the Services reference publicly available data sources (including Federal Motor Carrier Safety Administration records), we make no representation as to the accuracy, completeness, or currency of that data, which is maintained by third parties.

17. Governing law and dispute resolution

17.1 Governing law. These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2 Informal resolution. Before initiating any formal proceeding, the parties will attempt in good faith to resolve the dispute through discussion for 30 days after written notice.

17.3 Arbitration. Any dispute not resolved informally will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules in Phoenix, Arizona, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

17.4 Exceptions. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information, and may bring an action in small claims court.

17.5 Class action waiver. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

17.6 Limitations period. To the extent permitted by law, any claim arising out of or relating to these Terms or the Services must be brought within one (1) year after the claim arose, or it is permanently barred.

17.7 Venue. If arbitration does not apply, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona.

18. General

18.1 Changes. We may modify these Terms by posting a revised version with an updated "Last updated" date. Material changes take effect 30 days after posting, or on your continued use after that date, whichever is later. If you do not agree, stop using the Services.

18.2 Changes to the Services. We may modify, enhance, suspend, or discontinue the Services or any feature at any time.

18.3 Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, labor disputes, governmental action, internet or utility failure, cyberattack, or third-party service outage.

18.4 Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of substantially all assets.

18.5 Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, employment, or fiduciary relationship.

18.6 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions will remain in full force.

18.7 No waiver. Failure to enforce any provision is not a waiver of it.

18.8 Entire agreement. These Terms, together with the Privacy Policy and any Engagement Agreement, are the entire agreement between the parties on this subject and supersede all prior or contemporaneous understandings.

18.9 Notices. Notices to us must be sent to contact@freightbinder.com. Notices to you will be sent to the email address associated with your account or that you last provided to us. Notices are deemed given on the business day after transmission, absent a bounce or delivery failure.

18.10 Export and sanctions compliance. You represent that you are not located in, and will not use the Services in, any jurisdiction subject to U.S. embargo, and that you are not on any U.S. government restricted-party list.

18.11 Electronic communications and signatures. You consent to transact with us electronically. You agree that your acceptance of these Terms by checking a box, clicking a button, or using the Services has the same legal effect as a handwritten signature, and that notices, disclosures, agreements, and records we provide electronically satisfy any requirement that they be in writing. You may withdraw this consent only by discontinuing use of the Services. You are responsible for maintaining a working email address and for the security of your email account.

18.12 Publicity. Unless you tell us otherwise in writing at contact@freightbinder.com, we may identify you as a customer by name and logo on our website and in sales materials, and may describe the general nature of the work performed. We will not disclose your Confidential Information, any figures derived from your Customer Materials, or any detail of your Output without your prior written consent. You may revoke this permission at any time by written notice, and we will remove the reference prospectively within 30 days.

18.13 Headings. Headings are for convenience only and do not affect interpretation.

19. Contact

SSJ Technologies LLC d/b/a FreightBinder Arizona, United States contact@freightbinder.com

We operate exclusively online. All notices and requests should be sent by email to the address above.